Jira Cloud: Cannot add user, all the user directories are read-only.

Question

We are using Jira Cloud Service Desk and have setup Organizations and been adding Users to them. Since this morning while adding Users to Organizations, I am seeing an error "Cannot add user, all the user directories are read-only." Is this due to the maintenance going on or something wrong in the DB?

Auke Visman · Answer

I've raised a support request about this issue: https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-459862

Auke Visman · Answer

Exactly the same issue and situation overhere. yesterday it was fine and since today we get that alert "Cannot add user, all the user directories are read-only".