Unable to add user to site admin group in Organization

Question

I am trying to add a user to our site-admin group within Jira, but when I try to add someone to the site-admin group I get an alert saying 'you can't add anyone because this site has been linked to an organization'.

So how do I go about adding a person to the site-admin group once the site has been added to an atlassian cloud organization?

Marques Stewart · Answer

Still not sure how to grant someone who is an org admin access to the site admin functionality (if we have two sites under one organization)

Marques Stewart · Answer

So i am an org admin, but we have two 'sites' under my organization. I am the site admin of one of the organization, but not the other (which includes Jira). I want to be a site admin in the Jira instance so that I have more control in that particular organization.

Brant Schroeder · Answer

If you are an organization admin you can edit the account, I am assuming that you are just a site admin.

You can learn more about organizations here:  https://confluence.atlassian.com/cloud/set-up-an-atlassian-organization-938859734.html & https://confluence.atlassian.com/cloud/get-more-security-and-control-across-your-organization-964957873.html