Email Notification doesn't work after changing email server

Tino Grasshof

Hi all,

after the email server was changed for confluence users' emails the email notification doesn't work anymore. We are using the confluence cloud. In the ? menu item About Confluence the version Confluence 1000.0.0 is displayed.

Is there a Email SMTP configuration that must be reset? 

Could anyone give a hint?

Thanks in advanced.

Regards

A. König

 

Shannon S

A. König,

Confluence Cloud does not have any email configuration you can change. Can you let me know exactly what you modified?

See Functional differences in Confluence Cloud:

Atlassian Cloud comes with an internal SMTP server configured to send notifications. The internal SMTP server is not configurable, but you can configure Jira Cloud to send emails on behalf of your domain.

For more information on how to use a custom 'Project Email Address' with your domain, refer to Configuring Jira Cloud to send emails on behalf of your domain.

Regards,

Shannon