I cannot create boards

Question

Hello,

I just migrated from Jira Server to Jira Cloud and I cannot see all boards or create new boards on any project. I am the SITE ADMIN and I am part of the administrators group. I also added myself to the Administrator role on a few projects. These are Software projects, some Kanban, some Scrum.

Can someone help?

Thanks!

Paul

Alexey Matveev · Answer

The only reason that you can not create boards is that you do not have a Jira Software license. You should have a look at it in the user management. If you have a Jira Software license, then you can file a ticket to Atlassian support:

getsupport.atlassian.com

PaulC_okex2m · Answer

Can anyone else help with this issue?

PaulC_okex2m · Answer

Hi Alexey, thanks for your reply. See here https://www.dropbox.com/s/0n9vj7c6bmuauqu/Screenshot%202019-03-13%2014.26.41.png?dl=0

My other colleagues from the administrators group can create additional boards, but I can't. The only difference between my account and theirs is that I created the Jira Cloud instance.