nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Assignee is not updating when I change a component in the issue view

Siva TN

Hello,

I have created three components and set the default assignee to "Component Lead" to that components.

After done all the above said steps, I have created an issue and choose one of the component and also selected the "Automatic" for Assignee field. Now, I can see the component Lead has automatically assigned to the issue.

But, the problem I'm facing is, the assignee is not updating when I change the component in the issue view. I have also removed the component from the issue but still the assignee is there.

Hope you have got my points.

Could anyone please guide me?

Accepted answers

Alexey Matveev

Hello,

Assigning the default assignee for a component works only for the create issue event. It does not work for the Update event.

All comments

Alexey Matveev

Hello,

Assigning the default assignee for a component works only for the create issue event. It does not work for the Update event.

Siva TN

Thanks @Alexey Matveev Can you please tell me what are all the ways to set the assignee automatically?

Alexey Matveev

You could do it out of the box with the Jira Service Desk application. You could use the Automation feature of this application.

If you do not have Jira Service Desk, then you would need a plugin. For example, you could use the Power Scripts or ScriptRunner plugin.

If you want to use the Power Scripts plugin, then you could create a listener for the Update Issue event with a code like this:

if (size(components) > 0 ) {

   assignee = getProjectComponentLead(key,<span>&nbsp;</span>components[0]);

}

You can read more about listeners here:

<a href="https://confluence.cprime.io/pages/viewpage.action?pageId=6558205" target="_blank" rel="nofollow noopener noreferrer">https://confluence.cprime.io/pages/viewpage.action?pageId=6558205</a>

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud