New Editing feature issue

Question

Dear colleagues, I am using the cloud Jira. I have try to make a new page (meeting notes) but it is been changed with a new interface|editing experience and it is does not work well, seems absolutely. What I can do is only to change the "Title". Does any body experiencing the same issue?

Shannon S · Answer

Nikolay,

I'm not able to replicate this issue myself just now. Can you tell me what browser version you're using? If you disable all add-ons in the browser or try in Incognito Mode, does the issue persist? What if you were to use a different browser?

If you continue to have the issue, and it happens in all browsers, and for all other users, I would advise you to raise a case with our Cloud Support Team. They will be able to have a look at your instance specifically to see if it's something limited to yours.

Regards,

Shannon

Nikolay Gladkov · Answer

Hi, Shannon,

I have tried to make a meeting notes.

I have created the new page, I chose the meeting notes template.

After that I noticed what the tempate design has been changed (I been notified by on-boarding message.....new features been implmented etc.).
So, I typed the Name of the page, pushed the Enter and switched to Body of page.

But the Body of page is not active, I could not type something there. I have seen recomendations to use the / if I would love to insert some active elements, but it does not work too.

May be I am doing something wrong?

Shannon S · Answer

Nikolay,

I haven't heard any issues with the new editor not working at all, can you let me know what you're trying to do exactly that isn't working?

Regards,

Shannon