How to send the notification to an specific email address using a script listener (cloud)

Tomas Arguinzones Yahoo

Hi, 

I am trying to configure a script listener to send a notification when there is a change in a custom field. I found an example in the script runner doc and it looks pretty straightforward but there is not mention about the syntax when the receiver of the email is an specific email address. Below is an excerpt of the listener where the email is sent to reporter, assignee, watchers, voters, the admin user and member of the jira-administrators group but I am not sure what is the syntax when the recipient is an specific email address, such as example@mydomain.com. Can you please help?

 

Thank you

 

to: [ reporter: issue.fields.reporter != null,

        assignee: issue.fields.assignee != null,

         watchers: true,

          voters: true,

          users: [[ name: 'admin' ]],

          groups: [[ name: 'jira-administrators' ]]

 

]

Kristian Walker

Hi Tomas,

Thank you for your question.

I can confirm that the reason that you cannot notify an external email address is due to a limitation with the notify rest API which specifies that users are not allowed to notify their own user using the rest API.

I can confirm that as specified in the Rest API documentation page linked above that the API requires a list of Jira users or groups to be sent as paramaters and that you cannot pass a list of emails. 

If this response has answered your question can you please mark it as accepted so that other users can see it is correct when searching for similar answers.

Regards,

Kristian