Group custom field notification change

Steven Cruz

Hi there! Just wanted a little better understanding and how to get the ground running with this mini project:

We are trying to accomplish a workflow in which whenever a user changes a group custom field on an issue, it will notify the people related to that group.

e.g. we have 4 custom field groups (and its members):

- party1 (scottie and michael)

- party2 (chris and dwayne)

- party3 (tracy and vince)

- party4 (dirk and steve)

 

In this instance, I file an issue to party1 in which scottie and michael get an email notification.  Scottie reviews and changes the group custom field to party4 in which dirk and steve receive an email notification. 

 

AFAIK ScriptRunner has the technical capabilities to do so, but would love to see if there's some sort of an available template in which I can use to help kickstart this. Many future thanks!

Tom Lister_fo1j4e

Hi @Steven Cruz 

The notification scheme has the ability to notify an issue grouo field when an event is fired.

this would be too chatty if you did that for issue edited event

create a custom event and configure thst to notify your groups. Add a new transition to your workflow with transition screen to set your group and fire your new custom event

see

https://confluence.atlassian.com/adminjiraserver071/adding-a-custom-event-802592793.html