This would be highly beneficial as third party vendors often don't need/want a JIRA account. But when an issue arises from a third party(Server outage)it is usually a critical issue. Any way to make priority set via email?
Yes, if you find/write an email handler that can parse an email and make decisions about what values to set in fields. I usually use JEMH for that sort of thing, but there are others that can do it.
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