Service Desk - Change Account Owner

Rainer Thiel

Good Day

 

I need to change the account owner for an existing jira service desk subscription.  Please can I have some pointers on how to do this.

 

I have seen instructions on how to change the site administrator.  Is that also always the account owner?

 

Regards, Rainer

Petter Gonçalves

Hello Rainer,

Today, we have two persons that could be considered as "account owners":

Billing contact - The person which would be the contact to handle billing and account subscription issues.

Technical contact - The person responsible for technical issues.

Anyone that has site-administration access can navigate to billing > Overview/Billing details > manage contacts and edit the technical and billing contact

You can check the documentation below for more details, check the documentation below:

- Manage your bill for Atlassian products

Let me know if you have any questions.