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How to change order of comments?

Diego Fuguet

At the Issue View, in Activities, when an Issue has a lot of comments becomes difficult to track the last activity because you have to scroll down a lot and by default you always see the first comment.

Is there a way to change this default order? Or change the order in other way?

I search at "Screen", "Fields configuration" but cant find nothing related.

Thanks a lot!

Accepted answers

Jay Karmarkar

Hi Diego,

You can change order of comments by going to the System -> Advanced Settings and editing the value of the jira.issue.actions.order property.
https://confluence.atlassian.com/adminjiraserver/changing-the-default-order-for-comments-from-ascending-to-descending-938847849.html

Hope this helps.

All comments

Jay Karmarkar

Hi Diego,

Hope this helps.

Diego Fuguet

Thanks a lot Jay for your fast reply! I do the change but everything keeps the same in comments, history and work log. I see at the link you gave me that says that the changes become effective inmediatly. Do you know if there are some other place to setup by project/issue type or something, or just need to wait a little more?

Thanks again for your help!

Jay Karmarkar

You might wanna try re-indexing the instance and see if that helps, though the documentation states that the changes should take place immediately.
Let me know it that works.

Diego Fuguet

Thanks again Jay. I try re-indexing but looks like the option is no longer available in the new version of Jira Cloud. I also see that the problem is with the new version of Jira at the "Issue View" window/popup because if I select the option "SEE THE OLD VIEW" everything works as expected and the comments, history and else are ordered according the setup.

Also I see that Jira is working at the new way of view the issues so I expect they fix this soon. Meanwhile I keep using the old view.

Thanks a lot for your help and time! You help me a lot!

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