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How to do user search with v3 REST API?

Dale Sedivec

Hi, how can we get a list of users with the REST API? I'm firing requests as a site admin user using ScriptRunner a la `/rest/api/3/user/search?query=dale` and I'm not getting any results, just `parsingError: present: true`. Any help please? Thanks, Dale

Accepted answers

Dale Sedivec

OK, my apologies, this seems to be a problem with ScriptRunner, not the REST API. Works fine hitting the REST API from my client with e.g. `.../user/search?query=dale. I will take this up with Adaptivist.

All comments

Justin Alex Paramanandan

Hi @Dale Sedivec

Have you tried the new Find Users API?

https://{{host}}/rest/api/3/user/search?username=dale

Dale Sedivec

No, because, quoting from Atlassian's documentation on the username parameter, "This parameter [username] has been deprecated due to privacy changes. Use query instead."

Justin Alex Paramanandan

Indeed, and Cloud does not use the username as an identifier any longer.

EDIT: I just noticed the deprecation notice. Thanks for pointing it out.

I just tested with the following API query:

https://{{host}}/rest/api/3/user/search?query=<part of email address>

----------------------------------

With this API, I manage to get the detail of my account. Below is an example:

API Query:

https://justinalex.atlassian.net/rest/api/3/user/search?query=jusuchin85

The result (from Postman):

[
   {
      "self": "https://justinalex.atlassian.net/rest/api/3/user?accountId=557058:b9f93de3-8cc5-4e06-a39d-3d7b70896f7e",
      "key": "admin",
      "accountId": "557058:b9f93de3-8cc5-4e06-a39d-3d7b70896f7e",
      "name": "admin",
      "emailAddress": "jusuchin85+atlassian@gmail.com",
      "avatarUrls": {
         "16x16": "https://avatar-cdn.atlassian.com/a6cbe8f96e8fa69726ef4954e4f268e8?s=16&amp;d=https://secure.gravatar.com/avatar/a6cbe8f96e8fa69726ef4954e4f268e8?d=mm&s=16&noRedirect=true",
         "24x24": "https://avatar-cdn.atlassian.com/a6cbe8f96e8fa69726ef4954e4f268e8?s=24&amp;d=https://secure.gravatar.com/avatar/a6cbe8f96e8fa69726ef4954e4f268e8?d=mm&s=24&noRedirect=true",
         "32x32": "https://avatar-cdn.atlassian.com/a6cbe8f96e8fa69726ef4954e4f268e8?s=32&amp;d=https://secure.gravatar.com/avatar/a6cbe8f96e8fa69726ef4954e4f268e8?d=mm&s=32&noRedirect=true",
         "48x48": "https://avatar-cdn.atlassian.com/a6cbe8f96e8fa69726ef4954e4f268e8?s=48&amp;d=https://secure.gravatar.com/avatar/a6cbe8f96e8fa69726ef4954e4f268e8?d=mm&s=48&noRedirect=true"
       },
       "displayName": "Justin Alex Paramanandan [ServiceRocket]",
       "active": true,
       "timeZone": "Australia/Sydney",
       "locale": "en_US"
   }
]

Dale Sedivec

Tom Hudgins_rj2611

When I run this I only get users who match the query and who are active (despite the API doc showing a sample result with inactive users). Seems like this isn't working correctly??

Alexander Ziegltrum

Hey @Justin Alex Paramanandan 👋

is there a way to search for user accounts (customers), that have the leading "qm:" in their account ID? How do I do that?

Cheers, Alex

siviani.madrigal

@Justin Alex Paramanandan Hi, Is there a way we can add multiple email address in the API query?? for example:

https://justinalex.atlassian.net/rest/api/3/user/search?query=jusuchin85 otheruserhere

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