Error when trying to paste a screenshot into an issue

Question

When I take a screenshot with a tool like "snipping tool", I used to be able to just copy that and paste it into the description area or comment area of a JIRA issue.  I can no longer do that.  Now I get an non-descript error message that just says, "That issue no longer exists".

But it does exist.  I'm in it and successfully added a text only comment.

Help!  This is making it really tough to enter issues!!

Vasi · Answer

Pam,

Alright, that's good to hear!

Yes please, feel free to get back to Support if it occurs again.

Cheers!
Vasily

Pam Kimminau · Answer

After my most recent system reboot, I cannot reproduce the issue.  If it happens again, I'll submit a ticket.

Thanks!

Vasi · Answer

Hey Pam,

Could you please submit a ticket to Support?

We just want to verify this behaviour and make sure it is not another bug introduced.

You can describe in details how to reproduce it and also refer to this community question.

Thank you,
Vasily