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Feature Request: Fix version as a driver for slack plugin channel notification

Mitch Kent_f6apmn

As part of the slack integration we are able to choose from a number of drivers/filters as to when a slack notification is sent.

Screenshot 2019-02-18 at 12.45.25.png

One of the main reasons we want to notify a channel in slack is that a feature has been made available. Whilst many may consider a status of "Done" to be sufficient, a "Done" ticket in our workflow (and I believe, in jira workflows generally) is that a Done ticket is basically code (etc) complete, but isn't available to users until it has been deployed/released. i.e. for us that means it has a fix version that refers to a release that has, well, been released.

I would very much like, and hope others would also find useful, an addition to the slack filter options that allow us to promote a message to slack when ticket is "released", or at least has a fix version set, as this is the best indicator for us that a feature is available.

Accepted answers

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Daniel Eads

Hey Mitch,

That's a great use-case! As you've found, the existing integration doesn't have a way for you to do this, and unfortunately I can't think of an easy way to implement this with another solution. The closest thing I'm aware of is using a deployment succeeded notification with the Bitbucket Cloud for Slack app if you happen to be using Bitbucket for your deployments and releases. Even then, that doesn't necessarily help you track specific features that would be represented by Jira issues.

I've passed this request on to our product managers. Thanks for noting this use case!

Cheers,
Daniel | Atlassian Support

Mitch Kent_f6apmn

Hi Daniel, thanks but no we don't use bitbucket for our deployments. Thanks for passing on the request!

Martha Hinrichs

This would be extremely valuable for our team as well!

Mitch Kent_1881lm

Hi @Daniel Eads - has this made it into your backlog?

Thanks!

Daniel Eads

Hey @Mitch Kent ,

Earlier this year we released a feature in the Slack integration that lets you set JQL filters to be notified against. Consider this JQL filter:

 fixVersion is not EMPTY

Triggering a message on an update action with this JQL filter should get you a notification more or less when you're looking for one.

If your existing filter is in basic mode, you'll need to click the Switch to JQL option on the right side to add in your own JQL filter:

Additionally there's a separate feature request in the backlog for notifications when a version is released but the JQL should help out at an individual issue level.

Cheers,
Daniel

Mitch Kent_1881lm

Hi Daniel,

Many thanks for this workaround - I will give it a shot! And I have up-voted the API-12 ticket as well

Thanks and regards,

Mitch.

Bruno Mazzoco

Hi Daniel,

Thanks for the tip.

But could you please tell me the version of Slack Integration you are referring to?

The one we've been using seems to not have the trigger actions you shown ("SEND A MESSAGE TO THE CHANNEL WHEN") although I can see the JQL advanced filter

Mine seems to be simpler:

Thanks.

Daniel Eads

Hey @Bruno Mazzoco ! Can you confirm if you're on Jira Cloud (URL looks something like <yoursite>.atlassian.net ) or Jira Server (might be something more like jira.<yourdomain>.com)?

If you're on Jira Cloud, could you let me know what your Cloud URL is? The configuration for Jira Cloud should look similar to the screenshot above, so if you are on Jira Cloud, I'd like to investigate your site as it should have updated the Slack connector itself. Thanks!

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