Jira Service Desk, do customers have the ability to see Dashboards on the Cloud version and does it

Warren Siaton_hchpsl

We are in the process of testing the functionality and want to see if Dashboards are viewable by customers for requests that they logged . In addition to seeing the logs

 

Angélica Luz

Hello Warren and welcome to Atlassian Community!

Customers will have access only to the customer portal, for dashboards only licensed users have access or non-logged users (you can share the dashboard with the public).
We have a feature request suggesting that customers have access to the system dashboard:
- https://jira.atlassian.com/browse/JSDCLOUD-5428
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica