Hello,
Is there an automatic timer app that can operate in certain situations while taking into account weekends and vacations (meaning that at times when it is foreseen that they are not working, the timer will be automatically stopped)?
Regards,
Eitan.
Hi Eitan,
there is similar functionality to what you're describing in Jira Service Desk.
You can configure working hours and then set SLAs (Service Level Agreements).
Here is an article describing this in more detail: https://confluence.atlassian.com/servicedeskcloud/setting-up-slas-732528967.html
Hi Martyn,
There is no option of SLA in my Jira cloud system, at least that's what I know.
yes you would need to create a Jira Service Desk project for this.
What do you mean by creating a Jira Service Desk project for this?
Can I do this if my hosting is in Cloud?
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