Hi guys, I'm looking for some plugin which will show me how much time does it take to change the status of any ticket (something that will start counting automatically just to avoid situation that someone forgot to start counting).
Hello Natalia,
Welcome to Atlassian Community!
I understood that you would like to have a counter that would register the time that an issue spent in a status until it's changed, is that correct?
If that's the functionality you are looking for, you can try the following plugin:
- Time Reports
This plugin provides you a report called Time In Status which provide you with the exact time that an issue has passed on which of its Statuses.
Let me know if this information helps, Natalia.
Hi Petterson,
thank you for your answer! Does Time reports need any action from user side or counting starts automatically?
Counting starts automatically on time reports, you just need to configure the JQL filter to return which issues you would like to see in the report.
Let me know if you need any help with this.
could you please show me step by step how to configure it?
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