Issues with lucidchart plugin behind IIS ARR

[Arcplace IT-Operations]

Hi

I have confluence 6.4 installed behind an IIS 8.0 installation where I followed this guide: https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html

server.xml Connector attributes used:

scheme="https" proxyName="confluence.xyz.domain.local" proxyPort="443"   

But the lucidchart diagramming plugin is not running after doing the proxy setup.Symptoms: The plugin loads, but font's can't be loaded (each character is represented by a small square) and saving is not possible.

On stackoverflow I found this: https://stackoverflow.com/questions/24908815/avoid-rewriting-urls-to-external-applications-with-reverse-proxy-on-iis but unfortunately I can't see anything that is not already listed on the atlassian guide.

Does anyone knows how to solve this issue?

Thanks for help & best regards,

jon

[Davin Studer]

I have found that if you run Confluence behind IIS certain characters in the URL will cause IIS to not serve the content. I added this section inside the web.config file to fix that issue. Could be related.

 <system.web>
    <httpRuntime executionTimeout="20" requestPathInvalidCharacters="" requestValidationMode="2.0" />
    <pages validateRequest="false" />
 </system.web>

[Arcplace IT-Operations]

This solved the issue :) Thanks!

[Monika G]

Glad to hear all is well. Let us know if you have any other questions.