the rules for showing created date when creating an issue

Question

when we "just" create an issue, at the created date column will show: just now. Gradually it will become: xx minutes ago.

Then the next day, the column will show: Yesterday xx:xx p.m.

i would like to know when will the column show a specific time & date, like: 2025/01/10 09:00 a.m.?

is it possible to change the rule to show the exact time & date (2025/01/10 09:00 a.m.) when we just finished the creation?

Marc Koppelaar · Answer

Hi @Veronica Liu

As @Mohanraj Thangamuthu mentions there is a feature request fro this.

You can set a work around.

Create a new custom field of the type Text Field (read only).

In an automation on issue creation, have an action that will edit this field.

For this field use a smart value.

Example:

{{issue.created.convertToTimeZone("Europe/Amsterdam").format("dd MMM yyyy HH:mm")}}

Mohanraj Thangamuthu · Answer

Hello, Good day. I believe your requirement is similar to the feature request: https://jira.atlassian.com/browse/JRACLOUD-41506