Hello @Vnc Ne Ne
could you clarify what exactly you're trying to reactivate?
Your question are very general but this is official Ressource https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/
admin.atlassian.com → Billing → Subscriptions → Inactive → Reactivate.
If that won't help you, I encourage you to open Ticket with billing support https://www.atlassian.com/company/contact/purchasing-licensing
Best,
Arek 🤠
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