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how can i tell who or what deactivated an account

Keith Broome
Keith Broome
February 6, 2025

A handful of users were deactivated but we are unsure how or why this happened. Are there any logs we can check?

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jason.duplock
jason.duplock
July 23, 2025

A log entry showing it was performed by JIRA means it was an automated or system process.

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Jack Brickey
Jack Brickey
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February 6, 2025

Hi @Keith Broome , navigate to https://yoursite.atlassian.net/auditing/view and check the logs there.

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Keith Broome
Keith Broome
February 7, 2025

Thank you that helps alot. I see the disablements but Author just shows "JIRA". Any idea what that means? 

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Jack Brickey
Jack Brickey
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February 8, 2025

I am not sure. If you don't find a reference in the Community you might check with Atlassian Support.

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