When parent is done, move all sub-tasks to done

Question

Hello,

I'm trying to make an automation when the parent issue goes to resolution done, the children too.

Brandon A_ Rosadio · Answer

Hi @Viviane da Silva Moreira, can you show what error appears in the audit section of the rule?

You can try applying the status of the sub-task directly, here I show you a rule that I have that works based on the cancellation of the parent ticket and that all the sub-tasks are canceled.

Greetings

Bill Sheboy · Answer

Hi @Viviane da Silva Moreira

What is not working as expected in your rule?

What does the audit log indicate is happening?

Kind regards,
Bill