Query:
issuetype = "New Feature" AND status in (Escalated, "In Progress", Pending, Reopened, "Waiting for Support", "Waiting for customer")
Hi @Rose Sayegh
What does the result of this query look like in Jira?Do you have a screen print of that?
regards, Marco
hi Marco,
I am inserting this in a Confluence page, i get a table with columns Key, Summary, Created, Assignee, Status and organizations. all fields get populated with relevant data, Only the Organizations fields is blank
Hi, but with these issues in Jira, the Organizations field is shown in the filter result. Is the field in these issues, in Jira, filled?
Regards, Marco
yes, the organizations field is filled for each Jira issue.
Can you please provide an image of how it does display in Jira for the very same issues as above? I am unable to reproduce in my instance.
hi Jack,
All Jira tickets have the Organizations field populated with a name.
I wish I could assist but I'm simply not seeing this. I would defer to Atlassian Support.
perhaps it is worth mentioning that the organizations field is populated using automation ( based on the reporter's email address) , could this be related?
the automation info is certainly an interesting bit. have you tested with any issue where the org is set manually? I would recommend that test for sure.
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