User synchronization problem (multiple domains)

[Aline Veyradier]

Hello,

We use a connection to Azure AD for automatic provisioning of our users. This directory is linked to two domains, but only users from the first domain automatically appear in the Users menu. Users of the second domain must be invited manually to appear in the Managed Accounts menu.

Please note that both domains appear as "verified" and the setting for new accounts is "claim automatically".

Are there any specific checks or settings to be made?

Thank you in advance for your answers

Aline