Tempo: It shows me 20 tickets to select from but not the ticketid I entered

Question

Hi there,

when I want to log my time in the calender view a popup comes up where I can search for the ticket I want to log my time for.

Then I enter "FOO-7", wait for some seconds... and get 20 different tickets like "FOO-701", "FOO-717", "FOO-712" or "FOO-78". The ticket I want to log time for, FOO-7, is not in the list. So I can't book my time via the calendar view. It shouldn't be that hard to assume that the ticketid entered is the ticketid one wants to log their time for.

How can I convince Tempo to give me the very exact ticket I entered the ticketid for?

thanks

Olli_vle4zg · Answer

This. Is. Still. An. Issue. And. So. Annoying. And. Not. The. Logical. And. Practical. Way!
Exact matches first, PLEASE.
Shouldn't be that hard to fix.
This drives any Tempo user really mad.

Marek Mrva_k9h1o1 · Answer

_THIS_

Logging into Tempo is super-hard exactly because it won't use the text entered for exact search. Can we get a fix for this please / is there a workaround?

John Doe_clqlpi · Answer

Hey @Marc -Devoteam- , yes, FOO-7 is still active, it is a ticket for general tasks and used quite often.

If I hit Enter after I entered FOO-7, Tempo will use the first hit of the "suggestion list", so in the example "FOO-701"