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Searching through API has stopped working

Eduardo Pérez Esteban
March 11, 2026

I have a process that runs every night, and uses JIRA API REST to download our workloads. It has been running for weeks, but since yesterday it looks like the same JQL query that produces a result on the web interface, does not return any issue when invoked from the API.

For example, a simple "project in ('XXX')" query produces the expected result when launched on the web interface, but using the exact same query on Podman all I get is this:

{

    "issues": [],

    "isLast"true

}
What could have produce this change?

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Eduardo Pérez Esteban
March 11, 2026

Sorry guys, I found the problem: somebody changed the tenant's URL...

I did not notice anything in the UI, because there is an automatic redirection, and the API was just not returning any data (instead of raising an error). After updating the URL, everything is working again.

Thanks for your help!

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March 11, 2026

DEar @Eduardo Pérez Esteban 

What Rest Endpoint are you invoking?

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March 11, 2026
Eduardo Pérez Esteban
March 11, 2026

I'm using the new endpoint:

https://<mydomain>.atlassian.net/rest/api/3/search/jql?jql=project IN ('XXX')&maxResults=100
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March 11, 2026

The user you try in pstman is the same that in in UI?

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Nikola Perisic
Community Champion
March 11, 2026

Hello @Eduardo Pérez Esteban 

Which API endpoint are you using? Have you checked the recent API changes for the endpoint that you were using? Also, have you checked the Atlassian developer changelogs?

Eduardo Pérez Esteban
March 11, 2026

I'm using the new endpoint:

https://<mydomain>.atlassian.net/rest/api/3/search/jql?jql=project IN ('XXX')&maxResults=100

I cannot see any API changes for this endpoint. 

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