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Rovo Agent can't link work items?

Althea Olofsson

I try to use a Rovo agent to help my team create better work items in Jira but can't give it permission to link work items together. This is in my opinion quite a central functionality when creating work items in a project, is there a way to get around this without having to manually link the new work item to existing ones once it is created? I was thinking of maybe creating an automation rule that can help but am unsure of how stable this solution would be. Preferably the skill to link items is added to Rovo chat instead.

Accepted answers

Nikola Perisic_rh4g7m

Welcome @Althea Olofsson

Rovo doesn't have the permission to do this because it lacks the action to perform the linking of the issues: https://support.atlassian.com/rovo/docs/agent-actions/

Additionally, you could create a Forge action that would do this instead.

All comments

Nikola Perisic_rh4g7m

Welcome @Althea Olofsson

Rovo doesn't have the permission to do this because it lacks the action to perform the linking of the issues: https://support.atlassian.com/rovo/docs/agent-actions/

Additionally, you could create a Forge action that would do this instead.

Bert Dombrecht

Hello @Althea Olofsson

I have implemented a similar functionality for our users on our site.
It is a combination of a Rovo Agent and an Automation.

You create the Rovo Agent that can determine the issues to link
You create a Jira automation where you
- Add a step where you call the Rovo Agent. You can instruct it to reply in a format that you can use in the next step of your automation (e.g. a clean list of issue keys).
- Use the reply (smart value {{agentResponse}} ) to perform the linking

Althea Olofsson

Thank you, I will look into this solution.

juancarlos.pin.ext

@Bert Dombrecht This is just what I needed, I had the Agent's response, but I was in doubt about how to parse it and search the items in it.

THX!

Bert Dombrecht

Great! Happy to help @Juan Carlos Pin !

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