For Jira Software projects, is it possible for the reporter to provide feedback after the ticket is closed?
If the ticket isn't locked from being edited, yes.
Hello,
Welcome to community
Please make sure there is no below such properties that is restricting from commenting of the issues
Go to Project Settings > Workflow (The one that is associated with the request type and issue type)
Edit > Click on Closed/Done status > Properties
Add the following
Property Key: jira.permission.comment.denied
Property Value: true
Publish workflow.
Thank You,
Prachi
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