My Jira space disappeared

[ftesone-lp]

Today I logged in into my account after a few months and there seems to be no trace of the space and project that I've created.

In the admin panel it shows the activity I had on Jira creating and completing tickets, and I also have an email with the tickets list, but when I try to access them, they don't show anywhere, as if they never existed.

This is a screenshot of my activity:

This is a screenshot of the email I received when I created the tickets:

[Mangali Chandrashekar]

@ftesone-lp  if you able to see the tickets created and no longer exist when you click on them. It looks like your project deleted or archived.

[Arkadiusz Wroblewski]

Hello @ftesone-lp 

Please contact directly with support using respective support under support.atlassian.com

Only they will know if it still Recoverable.

[ftesone-lp]

Since I'm using a free plan, I cannot find a way to contact them, all the documentation takes me to this community forum

[Arkadiusz Wroblewski]

@ftesone-lp 

Then you must wait till one of a great Champions maybe Flag it for Support.

I must make you aware of one thing. Free accounts have quite short Data Cleanup Timeframe so please don't make your expectations too high.

[ftesone-lp]

I found this page of inactive subscriptions, but I'm not sure where can I reactivate it:

[ftesone-lp]

The Re-activate button displays steps to do it, but they don't match the interface