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Multiple Linked issues fileds show up in JQL

Yuliia Vyborova
Contributor
July 16, 2024

Hello!
When I search for Linked Issues field in JQL, I see 4 equal options and every time I need to check which of them is the one I am looking for (3 shows blank fields and 1 is the correct field). See screenshot of fields. I am Jira Admin in our org, how can I fix this and either remove those options or hide from search? thanks!

Screenshot 2024-07-16 at 4.24.49 PM.png

2 answers

1 vote
Kelly Arrey
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July 31, 2024

Hi @Yuliia Vyborova @Nikola Perisic This may be related to Jira Product Discovery? I posted about this last year. No satisfactory response from Atlassian.

0 votes
Nikola Perisic
Community Champion
July 16, 2024

Hello @Yuliia Vyborova 

There is a big possibility that one is a system field while others are custom fields. You can go to Settings > Issues > Custom fields and search for Linked issues. Double check the type of the custom field and also on which screens they are applied to. 

Yuliia Vyborova
Contributor
July 16, 2024

there are no custom fields with Linked Issues name (see screenshot). And there is only one system field Linked Issues.

Screenshot 2024-07-16 at 5.07.33 PM.png

 

Screenshot 2024-07-16 at 5.06.01 PM.png

Yuliia Vyborova
Contributor
July 18, 2024

Hello @Nikola Perisic ! I can't find any custom fields or system fields with Linked issues name - where else can I search? Can those fields be from projects other than Jira Software? If yes, they all should be listed in Issues settings I think.

Nikola Perisic
Community Champion
July 18, 2024

Hi @Yuliia Vyborova , yes you are correct. All of the custom fields should be shown under the same roof which is Custom fields. This is not an expected behavior indeed.

Yuliia Vyborova
Contributor
July 19, 2024

got it, @Nikola Perisic what would you suggest to do in this case? Where I can raise a ticket?

Nikola Perisic
Community Champion
July 19, 2024
Yuliia Vyborova
Contributor
July 19, 2024

thanks @Nikola Perisic !

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