Migrating from ClickUp to Jira for epics/ tasks

Question

Hi there,

My company just decided to make the move from ClickUp to Jira, and when making the migration we're losing A LOT of epics, even some that are in progress with open tasks (which are not being migrated neither); anyone has an idea of what is happening?

Thanks!

Alexia

John Funk · Answer

Maybe try to export those directly from ClickUp and then import into Jira using CSV.

alexia.bernas · Answer

Indeed we used the built-in flow to migrate everything, which worked very well for some projects, and not so well for some others where epics and tasks disappeared.

John Funk · Answer

Hi Alexia - Welcome to the Atlassian Community!

Did you use the built-in create project function in Jira to create the project and migrate the data? Or did you do it by another manner?