Kanban not showing all issues

Question

We have a Sprint board which includes the following statuses:

* To Do
* In Progress
* Code Review
* Beta Ready
* --------------  Considered Done for the Sprint and Stats --------------
* Client Ready
* Client Approved
* Done

We have a Kanban board to help see the entire lifecycle which includes all past sprints, minus "Done" and "To Do", as well as everything in the current sprint.

* (Sprint in closedSprints() AND status not in ("To Do", Done)) OR (Sprint in openSprints()) ORDER BY Rank

When we run the query alone, we get the correct results, but the Kanban board is missing some issues.

We found that issues with a populated fixVersion were not showing on the Kanban board.  When we removed the fixVersion, the issues would show on the Kanban board.

Is this a known bug?

Justin Blackwelder_fqcz0z · Answer

Thank you Nic!

The Kanban board sub-filter was set to filter out released.  We modified our workflow to not 'Release' the version until it hits PROD, not when it hits BETA.

Thank you!

Nic Brough -Adaptavist- · Answer

No, it's not a bug.  It's the way Kanban boards work.

Kanban uses the fix version to indicate that something is "done" - you put it into a version (release), and so the board believes it to be done, so it no longer needs to display it.

In the Kanban board configuration, you can change this to another filter, but the release button will still only put a fix version on done issues, and you'll need to think of another way to define "done" or the board will fill up.