Jira Plans - editors are not seeing the same Plan

[Susan Cain]

We have a usecase where the same plan are edited by multiple users. 

What we are seeing is that the editors are not seeing the changes and views that the other have saved or setup. 

Scenario 1:

Jira plan editor A - Adds a new custom field to the JiraPlans.

Jira plan editor B - Opens the same Jira plan - Editor B will not see the custom field.

Scenario 2

Jira plan editor A - changes the view settings of the plan to follow labels and saves the view.

Jira plan editor B - Opens the same jira plan - Editor B will not see this view. 

Appreciate it if someone can assist in telling us if we are missing a config to ensure changes done by one Jira Plan editor is updated for all editors and viewers

[Ahmed Arslan]

Hi Susan,

Jira plans view settings are user personalized settings. In order to make them default for everyone a Jira admin has to change those settings. Please check this guide.

Please make it as accepted if it answers your questions.

Thanks,