Invite unauthorized user to project and share timeline

[Onur Cevik]

Hey,

Is it possible to invite an unauthorized user to a jira project with read-only access? I would like to share issues and especially roadmap/timeline with our customers who are not Jira users. Could someone help me further without referring to a chargeable app? Just by using Jira and it´s functions. Thanks a lot!

[Trudy Claspill]

Hello @Onur Cevik 

People can access your project if they are licensed users. The level of access (read-only or writable) depends on the permissions granted to the users. If you want to invite an individual, that will mean they are granted a license to your product.

Whether or not you can actually issue an invitation will depend on how your Organization Admins have set up the Organization in which your product resides. Are you only a site administrator, or are you an Organization Administrator?

To allow unlicensed users to access your project you would have to change the project permissions to make it publicly/anonymously visible. However, that would make that project visible to everybody on the internet. In that case you are not inviting individuals to the project.

[Ste Wright]

Hi @Onur Cevik 

You can't provide access to a Timeline (either in Plans or on a Board) to a user without a license - all users need a license to access a non-public instance (i.e one the whole internet could see).

There are feature requests for this though, check out...

• JSWCLOUD-25356 - board-based timeline
• JSWCLOUD-17750 - plan-based timeline

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Current alternatives are...

• Export: Both plan types can be exported as an image or a CSV
• Apps: Use an App, either to share the timeline directly or the data on a dashboard (or similar). Check out options such as...
  • External Share for Jira 
  • Dashboard Hub Pro - Chart, Report, Diagram, External Share 
  • ...or another option on the Marketplace

I know you mentioned no paid Apps, but they're the best dynamic solution.

Ste