Incoming Mail, Mail Handlers and HTML emails

Question

How do I get jira to make sure that it formats an incoming email via a mail handler so that it formats a HTML email properly to the Description wiki markup format?

At the moment, the email is shown as if it was plain text, and it basically make the emails really hard to read.

Examples below, issue after it is created from a mail handler, and the original HTML email

Arkadiusz Wroblewski · Answer

@Tristan Leask

Jira don't have proper native HTML rendering option. Because mainly are not designed for Communication but internal work management.

JSM have. If that's must have for you then without add-on can be hard.

Tristan Leask_molg9e · Answer

Im using the default mail handlers.  I have not installed an addon to process these.  I guess thats my problem then.

Arkadiusz Wroblewski · Answer

Hello @Tristan Leask

I can strongly Advice Addon proposed from @Christos Markoulatos -Relational-

I was using it for years on Data Center, and only discontinued because of amount User I have and Costs cutting.