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I cant edit Notification Template

Kim Sun Ong
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August 28, 2026

Hi good day experts,

Can anyone enlighten me why cant i edit the {message.content} ?

Template Error.png

1 answer

0 votes
Matteo Vecchiato
Community Champion
August 28, 2026

Hi @Kim Sun Ong ,

Welcome to Atlassian community and thank you for your post.

I understand that you are adding only the "test" text just for tryinh the behaviour. I checked in a test environment and I can't reproduce the error.

It seems a temporary glitch. Could you try with another browser and cleaning your browser cache?

I can't find any other reason.

Hope it helps

Kim Sun Ong
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 28, 2026

ya i tried using a completely different browser and cleared cache. issue persisted 

I certainty hope is a temporary glitch because i couldn't find anything wrong on my main template as well.


Matteo Vecchiato
Community Champion
August 28, 2026

Please try in another jira space if it occurs the same and also in a new test space

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