How to calculate date difference between planned due date and date when status was changed to accept

[Deleted user]

the date difference between a planned due date and the date when the status of an issue was changed to “Accepted,”

There are no particular to capture actual end date . Should i create a custom variable ? 

[Tomislav Tobijas · Accepted solution]

Hi @[deleted] ,

This is usually achieved by using Jira automation as there is no native functionality to track baselines and actual start/end dates. If you're already using the system due date field as the date for when the completion is planned, you could create an additional date field (such as 'End date') to capture this information.

So, once you've got this second date field, you can create automation which would trigger once issue is transitioned to status "Accepted" and then just update the value of the date field (maybe by using smart values such as {{now}} or something similar; depending on the use case).

Hope this helps.

Cheers,
Tom

[Rudy Holtkamp · Accepted solution]

Hi @[deleted] ,

You can create a new date field, with accepted date, and fill that when the issue transitions to accepted with e.g. Jira automation or a post function