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How do I add an existing issue(Bug, Improvement, Task etc) to the Backlog

Ricardo
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October 7, 2021

Hi,

 

How do I add an existing issue (Bug, Improvement, Task etc) to the Backlog.

It seems its only possible to create new ones, but I need to add an old issues (already created)

Can anyone help?

 

Thank you 

3 answers

1 vote
Nic Brough -Adaptavist-
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October 7, 2021

Welcome to the community!

You'll need to re-open the issues, so that they take on a status that is not "done"

0 votes
Steve R. March 10, 2023

Same question here. Unfortunately the provided answers makes no sense for me.

Can someone pls explain again how to add an existing (open) ticket to the backlog?

Thanks.

Nic Brough -Adaptavist-
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March 11, 2023

Modify the data on the issue such that it matches the board filter, and does not have a status that is mapped into the last column on the board.

Like Cássia Mota likes this
Dipesh Rane October 11, 2024

On page where backlog is shown. Click on 3 dots in top right corner. It will show menu select configure board. In general section you will see the filter query that's populating the backlog. Usually, something like '

project = ABCD AND labels = BACKEND_DEVELOPMENT ORDER BY Rank ASC
Make sure your issue that you want to add to backlog matches this query. e.g. in this case project of issue that you want to add to backlog should be 'ABCD' and label should be BACKEND_DEVELOPMENT.

Once done you are all set.
0 votes
JACK LIU
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August 11, 2022

Had the same question, then figured out as below:

1. goto your existing issue;

2. click Edit from top left corner;

3. for the Team field, specify the team that the target Backlog belongs to.

 

I think the idea here is that the Backlog belongs to a certain Team, so once you assign the issue to the team, it will be automatically added to the team's backlog.

 

Hope this helps.

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