How can i filter my work log hour, When ticket was handover to other person?

[Dinesh Arunachalam]

Hi Friends,

We are looking for time spend by individual assignee, Currently we are able to get time spend by each individual by using "Workload Pie Chart" gadget. 

ISSUE: If am working on one ticket, Am not able to complete it before end of my shift... Am giving handover to second shift guy the same ticket. I have logged in for 4 hours in that ticket. second shift guy assigned the same ticket to his name and he resolved and updated work log for 2 hours. The whole 6 hours logged in time showing in his name.

Need Solution: If two persons are updating the work log in the same ticket, How we can filter it?

[Ammy Bechtel]

hi there,

We started using ActivityTimeline plugin recently, we use it both for planning and tracking.

Usually, when I want to get report on time logged by my team, I can filter and group by people or project quite well using this plugin’s tracking feature. I can assign 1 task to 2 or more people in desirable time proportion, it’s cool

[Mohamed Benziane]

Hello,

I think that you will need a plugin (maybe Tempo timesheet).

Or you can write some code using the api to get all the value you need in a csv and make some graph.

You can read this thread, it deals with your question 

Hope this helps.