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Help taking a Form value (pick list) into a text field on the work item

james_vanderhaeghe
July 31, 2026

Hello!

I am trying to make a simple automation that is getting me a bit frustrated.

I have a submission form on a jira space that creates a new initiative. On that form is a field "Loyalty Origin Team" which is a dropdown.

What I want to do is -> When the form is submitted, have the automation go look at the Loyalty Origin Team" response and drop it in to a short text field (called Team Name). That's it.

I have given the form field a key (loyalty-origin), and tried pulling it both directly and through a smart value. My automation runs, it doesn't give me any errors, but it isn't actually changing the work item.

I'll post my very simple flow in a moment, but are any of these possible ->

Is the automation running too fast to detect the attached form? (should I add a delay)
The responses in the form Dropdown have too many characters for a Short Text field?
Is the dropdown response not being seen as "text"

jira1.PNG

1 answer

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2 votes
Answer accepted
Gabriela - LeanZero
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July 31, 2026

Hi @james_vanderhaeghe, the root smart value is forms, plural. Your Create variable step has {{form.last.loyalty-origin}}, so nothing lands in {{teamname}} and the edit step has nothing to write.

The dropdown needs one more piece on the end. Choice fields hand you the option, and the text you see comes off its label. Try this one.

{{forms.last.loyalty-origin.label}}

Atlassian's forms smart-value page files Dropdown under choice fields, where {{id}} returns the option id and {{label}} returns the label. Your Forms submitted trigger and your field key are both already right, so it isn't timing and it isn't the character count.

Access smart values for forms and form fields

james_vanderhaeghe
July 31, 2026

Absolutely perfect, thank you so much @Gabriela - LeanZero 

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