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Disable a work type of the create screen

Markus.Landsiedler
Contributor
November 3, 2025

Hi,

is there any possibility to disable a work type at the create screen without removing the issue type of the used scheme?

These are the issue types for the current scheme:

image.png

At the create screen I would like to disable the work type bug:

image.png

BR Markus

3 answers

2 accepted

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4 votes
Answer accepted
Marc -Devoteam-
Community Champion
November 3, 2025

Hi @Markus.Landsiedler 

Issue Type and Work Item are the same thing

Atlassian renamed Issue Type to Work Item, but not everywhere in the tool this change has been populated.

So if you don't want to see an option in the wWork Item field, you will have to remove it from the Issue Type Screen Scheme

 

Marc -Devoteam-
Community Champion
November 3, 2025

Hi @Markus.Landsiedler 

If you do require this, the option provided form @Karan Sachdev works or you need to look into 3rd party integrations.

Like • Karan Sachdev likes this
0 votes
Answer accepted
Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 3, 2025

Hey @Markus.Landsiedler

If you want to include a work type in a project, but not allow users to create those work items, you will have to restrict it via validators. Natively, any users who have the Create issues permission can create work items of all the available work types.

You may use a separate workflow for the required work type, where you can edit the existing validator to check for a project permission other than "Create Issues' permission.

Select a permission that's not granted to any users (or given to admins only).

Thanks!

0 votes
Markus.Landsiedler
Contributor
November 3, 2025

Hi @Marc -Devoteam-@Karan Sachdev 

thanks for your answers!

Marc -Devoteam-
Community Champion
November 3, 2025

Hi @Markus.Landsiedler 

Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request.

This will help other community member trying to solve the same or provide them with a work around

P.S. If the answer is very valuable to you, please share some kudos.

Like • Karan Sachdev likes this
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