I followed the steps in the following link to create a new issue type.
https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type/#Add-a-new-issue-type
However, when I tried to delete the new issue type, I received the following error.
Any idea how I could resolve this?
Thanks.
Hi Jude - Welcome to the Atlassian Community!
Did you create a new Issue Type Scheme also? And does the scheme only have this one issue type?
Welcome to the Community!
It's quite a clumsy error message, but what it's telling you is that you have at least one issue-type scheme using the issue type which has no other issue types in it. You can't delete an issue type that would leave an issue-type-scheme empty.
Go back to Admin -> Issue types and look at your issue type, there will be a list of schemes using it on the right. You'll need to go into each one and add a different issue type to them so they won't be left empty by your delete. Or delete the issue type scheme.
Hi Nic,
The scheme is the Default Issue Type Scheme which is also linked with the Epic issue type, see below.
Interestingly, I created another new issue type and was able to delete it after that. It's as if the Default Issue Type Scheme does not recognize Epic as the other issue type using the scheme, i.e., the Cat-A Initiative is the only issue type using it.
Hi John,
No, I didn't create a new issue type scheme. The new issue type was assigned the Default Issue Type Scheme, which is also used by the Epic issue type.
That's correct, Epics are slightly different to other issue types, and the rule "scheme cannot have no issue types" does not count Epics (or sub-tasks, last time I looked), because such a scheme would mean you can't create issues in the project!
So if you create a new Issue Type called Story, for example, you should be able to delete the one you want to delete. But you must have at least one Base or Standard issue type.
Hi everyone,
I have the same issue, but a different result. I created (as Jira-Admin within a team-managed project) a global new epic type called "Saga" and it was assigned the type "Base" and the default schema.
Now it is no longer possible to change issue types when cerating issues in the projects itself.
How can I fix that?
Thanks a million for your supprt.
I'm also new to the community and happy that it is so supportive
I didnt want to create a new question as it seems to be very related. Sorry if that was wrong.
What do you mean by "no longer possible to change issue types when creating issues"? If you're creating an issue, you are not changing the issue type, you're selecting one.
Sorry I was not clear about that. I meant "select" here.
What the issue type selection now looks like is as follows:
Have you added the new issue types to the issue type scheme for the project? And are the new issue types standard or sub-task types?
Hi,
I faced the same problem but I don't understand what I should do. Can you elaborate more on this "Go back to Admin -> Issue types and look at your issue type, there will be a list of schemes using it on the right. You'll need to go into each one and add a different issue type to them so they won't be left empty by your delete. Or delete the issue type scheme. "?
I have only one type scheme and when I clicked to edit it I see the following screen. Not sure what I should do next:
Thanks
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