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Company-managed business project Board tab not showing any issues

Johnson Wang
February 11, 2025

We just completed our DC > Cloud migration and noticed that on a single project's page, the Board tab is showing zero issues across all of the columns. The project is a Company-managed "Business" project. Also checked and confirmed that there are no filters being applied.

However, as soon as we flip over to the List, Issues, or even Timeline tabs all the issues in that single project do show up -- which confirms all the existing issues within the project.

Here's a screenshot of two tabs side-by-side:

Screenshot 2025-02-11 at 22.48.03.png

I did also confirm that if I manually create a Kanban board with an underlying JQL filter for just this single project, then all the issues do show up on that board.

It just seems very unexpected that within the project's page that the Board tab just isn't showing any issues at all. Did we miss something somewhere?

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Valerie Knapp
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February 11, 2025

Hi @Johnson Wang , welcome to the Atlassian Community and thanks for your post.

Congratulations on your successful migration! It's no small feat.

In Jira cloud business projects, it's not immediately obvious that you have different boards for different workflows. Please can you check if you see something here 

image.png

I hope this helps you.

Best wishes

Johnson Wang
February 11, 2025

Yesssss you were absolutely right! Wow that wasn't obvious at all. Thanks for the quick response, very much appreciated @Valerie Knapp. It truly was confounding me šŸ˜…

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