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Colors can't be changed for initiatives / aren't represented correctly on my kanban board!

Anja Konhauser

I am using different issue types like Initiative. However, when I change the color, it just flips back to and doesn't retain the settings. I want to color code my roadmap, and this issue is driving me mad. Are there other ways to change the color, or is there a setting I'm missing?

For a couple I have managed to change the color somehow.

Like this one is yellow

When I look at the child issues, the parent is correct (in yellow)

But on my kanban board it shows in purple which seems to be the default.

What am I missing?

I am trying to create hierarchies with the color coding, so my entire plan is out of the window where few just don't change.

(PS: this is a problem I am facing since weeks, so I have tried to turn it off and on again ...)

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Trudy Claspill

Hello @Anja Konhauser

Welcome to the Atlassian community.

Have you tried the same in another browser application, in a private browser window, or after clearing your browser cache?

Do other users experience the same problem in the same project?

Anja Konhauser

Thank you, yes, I've tried different browse, incognito window and asked my team. 3 team members tried and had the exact same issue (we couldn't believe it ourselves, as it's so bizzare)

Anja Konhauser

Think I found a (somewhat weird) workaround.

Allegedly Issue color can be bulk changed. However the field is non editable in the bulk change screen - this seems to be a known issue.

When I select the option it seems to clear out / reset that field.

After that my color was purple but at least it let me change it now.

Maybe this helps someone else regaining their sanity

It didn't change the color on the kanban board. Appreciate any hints how that could be achieved. Will hide it for now.

Johan Janssens

Same issue here

Guadalupe Aliseda-Canton

I'm having this issue too

Gerard Vega_83dkin

I had the same issue as described in this topic. However, after adding the "Issue Color"-field to the screen of the initiative, it was solved. As a Jira-admin you can add this field from Settings => Issues => Screens =>> here pick the relevant screen linked to your initiatives. Hope this works for you too!

Worth mentioning: after adding the Issue color field to the screen, the "Issue Color" field itself was not displayed in the tickets; even though it's also in the list of fields within the layout. However, in my case this was enough though to "unlock" the ability to change the color.

Anja Konhaeuser

My hero! This worked!

Had the same issue in a new board again and after adding the field it now works just as it should!

Gerard Vega_83dkin

Great to be of help!

Michael_ Janine

"Same" problem.

Our support added the "issue color" field to the "initiative screen". It shows up when creating a new issue - ok, fine. But afterwards the field is missing in the ticket details although I can see the field in the configuration. So I cannot change the color of iniatives.

My mistake or is this feature (changing the color of initiatives) missing?

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