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Business Project | Prevent Done Status Tasks from Disappearing

Roxsanne

We have a Business Project in JIRA Work Management. It is a company-based project.
When we move Tasks to the Done status, the Tasks disappear from the Board, List as well as the Filters. We do not see it in the Archive. We need the Done Tasks remain displaying in the Project whether it's in List, Board or Filter view.

Accepted answers

Trudy Claspill

Hello @Roxsanne

Do the tasks disappear immediately, or after a period of time?

There is a setting in Business projects to hide from view done issues that are older than a specified period of time. Click on the View Settings button above the board on the right, next to the Group button, and select Hide done items after

Screenshot 2025-04-16 at 9.53.05 AM.png

Then specify the time period (age) after which the done items should be hidden.

Screenshot 2025-04-16 at 9.53.14 AM.png

All comments

Roxsanne

Update: We do see the Done Tasks when we go to the top menu 'Issues' and filter for Done Status here. However we do not see the Done Tasks when we filter for Done in the Board or List view.

Trudy Claspill

Hello @Roxsanne

Do the tasks disappear immediately, or after a period of time?

Screenshot 2025-04-16 at 9.53.05 AM.png

Then specify the time period (age) after which the done items should be hidden.

Screenshot 2025-04-16 at 9.53.14 AM.png

Roxsanne

Thank you Trudy! That did bring the issues back. Is there an option for longer than 60 days? I need the issues active for 75 days.

Trudy Claspill

No there is not. What you see is all that is available.

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