Automatically Populating Fields from Parents to Child Issues

[Nik Seobaran]

Hi Everyone

Looking for a solution to populate the same fields from the parents to the associated child tickets

We have the Hierachry Initatives > Milestones > Epics > Task/Story > Subtask

When Custom Field "Benefit Value" is updated in Initiative (parent) - I would like this to be populated in the Milestone (Child)

Looking for an Automation Rule solution

[Mark Segall · Accepted solution]

Hi @Nik Seobaran - You could do something like this:

• TRIGGER: Field Value Changed (Benefit Value)
• CONDITION: Issue Type = Initiative
• BRANCH (JQL)

  • "Parent Link" = {{Issue}}

  • ACTION: Edit Issue (Benefit Value)
    • Copy from Trigger Issue

[Nik Seobaran]

Hi Mark

Thanks for this

I made the changes - shows success - yet the field is not actually updated

[Mark Segall]

Hmm - Can you please show a screenshot of the Edit Issue Fields component?

Also... What type of field is Business Value?

[Nik Seobaran]

[Nik Seobaran]

Business value is a multi-select drop down

[Mark Segall]

Your screenshot shows Copy from Current Issue.  It needs to be Copy from Trigger Issue

[Nik Seobaran]

something like this

{
"fields": {
"customfield_11636": "{{triggerissue.customfield_11636.id}}"
}
}

[Nik Seobaran]

Actually got it working now - I did not know you can change the "Current Issue"

[Chris Dail]

Is there a way for this to trigger immediately when the user is creating the issue (before saving).  The reason is that some fields are required, so it defeats the purpose for this to fire after saving.

Thanks!