Assign creator field with generic user

[Carvalho]

How do I change the creator user when creating automated tasks? For all our tasks created via API, the "Creator" field is assigned to an admin user who created the API access token. We would like to change the "Creator" field to "jira-service-account" or some other equivalent for the new tasks (issues).

[John Funk]

Hi @Carvalho  - Welcome to the Atlassian Community!

Did you ever get this worked out? Maybe provide some additional information? 

[Atlass Monster]

You can try to impersonate the user when you make your API calls, not sure how but I know few add-ons on the marketplace can do it. 

First of course you need a user with that generic name and the id of that account.

Another simpler solution, is to overwrite the assignee on issue created, you can add some tag like Summary word or something to filter those API created issues and re-assign them. 

[Marc - Devoteam]

Hi @Carvalho 

Welcome to the community.

This depends on the name of the user you use on creating the issues via the API.

"The creator of the issue will be the owner of the account you are using to authorise the action in the API - that's the whole point of the creator field, to trap who created it."

[Rudy Holtkamp]

Hi @Carvalho ,

Welcome to the community.

You should be able to use the account id: 557058:f58131cb-b67d-43c7-b30d-6b58d40bd077
Which is 'Automation for Jira'.

You can check it by going to https://<yoursite>.atlassian.net/jira/people/557058:f58131cb-b67d-43c7-b30d-6b58d40bd077

This is for the reporter, not for the creator. 🫢

Cheers,

Rudy