how to add assets management ?

[Taha Bakhach]

Hi

we have premium version but i cant see the asset management in the apps with my service management site

any suggestions plz ?

Thanks

[Joseph Chung Yin]

@Taha Bakhach -

Welcome to the community.  You need to first ensure that your JSM subscription plan is at Premium or Enterprise as "Assets" component comes with plan automatically.  

It is not available for Standard subscription.

Here is the link on how to get started with Assets management for your JSM env -

https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/asset-and-configuration-management#how-to-get-started

https://support.atlassian.com/jira-service-management-cloud/docs/manage-object-schemas/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Murat Seven]

Hi @Taha Bakhach Welcome to Atlassian Community!

You need a JSM license in order to edit Assets, so you would have to assign the user a license for the Assets menu to be shown. Jira Software and Jira Work Management users can only view and edit the content of an Assets custom field.