We are putting together some simple procedures for our coordinators.

[Robbin Miculinich]

I joined the Community, and got email responses within 24 hours but if you don't join how would do get a response and how long does it take.

[Trudy Claspill · Accepted solution]

Hello @Robbin Miculinich 

In order to post within the Atlassian Community Forums you must sign-up/set-up an Atlassian Cloud account, and be logged in to the Communities to add your post. You would then be notified via email of responses to your posts based on the email associated with the account that you set up.

You can manage your notifications settings for the Community Forums by clicking on your avatar in the upper right corner and selecting Manage Settings, then Notifications.

Notifications occur asynchronously - you don't have to be logged in to the Community in order for the Notifications to be sent.

Given that you have successfully created a post, you have already successfully set up an Atlassian Cloud account for the Atlassian Community. You should receive an email notification with my response if you have not made changes to the default notification settings.

[Robbin Miculinich]

@Trudy Claspill

Thanks so much Trudy, this is very helpful. It's just what I needed to add to our procedures. I'm still learning to navigate and wasn't sure how exactly to put it all into words. I love being part of the Community!

Thanks again :)

Robbin

[Robbin Miculinich]

What I meant to say how would I get notified I have an answer/response.

[Robbin Miculinich]

How do I get notified I have a response to my question if I have not joined the community. Or do I have to join to get responses.