Validating Custom IP Address Field in Jira Cloud through Automation

Question

Hello Jira Community,

I've recently created a custom IP Address field in Jira Cloud and I'm looking to validate its value across various actions such as creation, editing, assigning, and transitioning issues. To achieve this, I intend to set up automation rules. However, I'm uncertain about the appropriate trigger action to use.

Currently, I'm considering using "Field value changed" as the trigger. Could someone please advise on the most suitable action to pair with this trigger to effectively validate the IP Address field?

Any insights or suggestions would be greatly appreciated.

Thank you!

Ignacio Aredez GenAI Expert · Answer

To validate a custom IP Address field in Jira Cloud with automation, follow these steps:

Trigger: Use "Field value changed" for the IP Address field.

Validation Logic
Direct regex validation within Jira Cloud automation for IP addresses is not natively supported. Instead, consider these approaches:

External Validation via Webhook: Implement a "Send web request" action to validate the IP address against an external service. This service would perform the regex validation and return a response indicating success or failure.

Manual Checks: If external integration is not feasible, opt for manual checks or notifications to responsible parties to verify the IP address manually.

Actions on Failure:
Add a comment detailing the validation error.
Optionally, notify stakeholders or transition the issue for correction.
This approach ensures your IP Address field values are consistently validated without direct regex support in Jira Cloud.